Return and Refund Policy

1. Returns

If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team to request a return authorization.
  2. Package the item securely and include all original packaging and accessories.
  3. Ship the item back to our specified address.
  4. Once we receive the returned item, we will inspect it and process your refund or exchange.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original payment method within a certain number of days.

4. Exchanges

If you need to exchange an item for a different size, color, or model, please contact our customer support team. We will guide you through the exchange process and provide further instructions.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund.

6. Non-Returnable Items

Certain items are not eligible for return, including:

  • Items marked as final sale or clearance.
  • Personalized or customized items.
  • Downloadable software or digital products.

7. Shipping Costs

Shipping costs for returning an item are the responsibility of the customer, unless the item is damaged, defective, or an error occurred on our part.

8. Contact Us

If you have any questions about our return and refund policy, please contact us.